Our Team

Melissa Munroe

Melissa Munroe has over eighteen years progressive experience in learning and development including needs assessment, curriculum design and development, program delivery and implementation, evaluation, and post assessment. Melissa motivates learners and ensures learning retention and transfer by employing a variety of teaching techniques including coaching, case studies, simulations, assessments, group exercises, and hands-on practice.

Ms. Munroe has designed a wide range of programs including communication skills, customer service, interviewing techniques, interpersonal skills, presentation skills, teambuilding, management development, and performance management. She holds certifications in change management, management/leadership development, Myers-Briggs, and time management. Prior to her consulting role, Melissa was the Worldwide Training Manager at Reebok International, where she implemented the corporate development strategy and oversaw all programs within The Reebok Professional and Management Development Center.

Ms. Munroe received both her Master of Education in Organizational Development and Applied Group Dynamics and Bachelor of Arts in Human Resources and Personnel Administration from the University of Massachusetts at Amherst. She has presented at the international conferences for the American Society of Training and Development and the Society for Human Resources Management. Speaking topics—such as getting management buy-in for learning and bringing creativity and impact into the learning mix—reflect Melissa’s genuine interest in her work. In addition, she has received three National Telly Awards for her video-based learning programs.

Ms. Munroe’s clients include Avery Dennison, Bath & Body Works, Codman (a Johnson & Johnson Company), Comverse, Cramer, Dreyfus, Federal Reserve Bank of Boston, Honeywell Consumer Products, Mass Audubon, National Football League, PartyLite Gifts, Reebok International, Reebok Europe, The Rockport Company, Saucony Inc., Sports Professionals, Telesales, Inc., The Trustees of Reservations, and VistaPrint.

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