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Sharon Weber

Sharon Weber has over a decade of experience in facilitating management, sales, and customer service programs.

She began her work as a facilitator and project manager after participating in Forum’s Face-to-Face Sales Training course. A modern dance choreographer, she had taken the course to build her sales and marketing skills. As a result of her experience, she made a career change. She is certified in all of The Forum Corporation’s customer service, sales, leadership, and project management programs.

During the past several years, Ms. Weber project managed a major project for the US Postal Service, where she was responsible for management of process improvement teams, project budget, communication systems, and recognition events. She worked with teams to identify problem areas, examine root cause, generate solutions, and implement new processes that led to significant improvements. Later, she led a project for a major regional bank where she was responsible for management of the design, development, and delivery of sales and service training for branch managers and staff.

Ms. Weber's clients include American Express, Clifford Chance, Deloitte & Touche, EMC, Fidelity, Liberty Mutual, JP Morgan Chase, Liberty Mutual Insurance Company, Massachusetts Housing Finance Agency, MetLife, TAC Resources, the United States Postal Service.

Ms. Weber has facilitated training in the areas of business development, customer service, professional development, career management, project management, consultative skills, and leadership. Her audiences have been in the professional services, retail, manufacturing, financial service, and service industries. Her participants have included associates, managers, senior managers, and executives.

Ms. Weber’s participants consistently comment on her energy, enthusiasm, and ability to bring content to life in a way that moves them to begin the journey of change. She earned a BS degree at University of Massachusetts.

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